Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Answer Guarantee

  • Our group of service technicians will do their best to answer to your support demands in approximately 1 hour. If, however, the difficulty you have stumbled upon demands aid from our Admin =Team,= we will address the ticket to the administrator in charge and will write a note to inform you.

  • Top quality support service

  • Expert Tech Help And Support Service

  • We offer 24/7/365 client support through a super–fast ticketing system integrated into your Control Panel. You can easily email us all the time about any of the software packages that come pre–configured on the virtual server, this includes the selected Linux OS version, the server admin panel and our in–house produced Hosting Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • Each section of the Hosting Control Panel that is available gratis with your VPS offers you an incorporated article base. You can find a bunch of exhaustive how–to tutorials and a choice of step–by–step video tutorials that show all the general site management tasks. You can use them by hitting the Help or Video keys in the upper right part of each Control Panel section.