1 hour ticket response
Timely assistance is our prime priority and that is the reason why we have a team of competent tech support engineers who are eager to provide a swift answer to any question that you may have. Simply open your client support ticket from the Hosting Control Panel and we will reply within sixty minutes in the worst case scenario. As a matter of fact, we work hard and aim for a twenty–minute tech support ticket response time.
An Outstanding Client Care Service
Each member of our customer care team has lots of years of experience in the Linux web hosting packages industry and the majority of them have worked for us for at least five years. They all are prepared to respond to all your inquiries in the most efficient way possible.
An Easy–to–Browse Help Center Section
To help you find a quick hint on how you can use a given feature, we have incorporated a really intuitive Help Center section in your Hosting Control Panel. You can browse through a broad selection of web hosting account management articles and website management articles, take a peek at our F.A.Q. repository or check our instructional video tutorials.
