You will find a lot of web hosting suppliers available, however many of them are resellers who have minimal resources, particularly when it comes to support. A way to distinguish them is the option to reach the company over the telephone. The level of support that you'll receive via this channel of communication may vary based on the service provider - a few of them offer dedicated phone support, while others offer common and customer support only because some matters are more time-consuming and it would be far easier to be resolved through a trouble ticket, particularly when the situation has to be escalated. Still, it is good to know that you could always get in touch with your hosting supplier since there're various small issues which can be taken care of efficiently and timely through a telephone call, not mentioning that you're able to get additional info about the services before you become a customer.

Phone Support in Web Hosting

As we have live phone support 14 hours every day, you'll be able to call us and talk to our customer support agents to find out more about all Linux web hosting packages that we supply and ensure that our servers meet the system requirements for your web sites prior to buying anything. For your convenience, we have telephone numbers on as many as 3 different continents so that you can call the one nearer to you - in the U.S.A., the UK or Australia. In case you're already a customer, you'll be able to phone us about general and billing matters, and about some technical ones. In case the problem is strictly technical or it can take longer time to investigate, you should employ our ticketing system, which will allow both you and our tech support crew to monitor the information supplied by both sides.

Phone Support in Semi-dedicated Hosting

Any time you want more details for the Linux semi-dedicated packages that we supply, you're able to call one of the three support lines that we have around the globe - in the United States of America, Great Britain and Australia. Thus, you have the option to check in advance whether our solutions will be suitable for your web sites. If you are already our customer and you have a semi-dedicated account, you have the option to reach us on the phone for fourteen hours every day about any type of billing or common matters. For entirely technical matters you'll need to use our ticketing system in order to contact our tech support since someissues simply need longer time to be resolved, but we can assist you over the phone with many minor tech issues as well, saving you time and efforts.