Despite the fact that the web hosting service offered by the different companies is virtually identical, every provider has a customized platform with its own tweaks and different ways to accomplish given operations. In cases like this, a vast knowledge base will be extremely useful both for persons with no experience and for technically skilled individuals who will at some point discover how particular operations are carried out, but will lose precious time meanwhile. The aim of such a knowledge base is to make the service fast and simple to use, sparing users plenty of time and efforts. The consequence is more satisfied customers, as they can effortlessly find the info they are seeking, and substantially less work for the customer support team, because usually the vast majority of the enquiries and issues that customers have got are already included in the knowledge base. In case the articles themselves are competently written and encompass more topics, you’ll be able to find out more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Web Hosting

If you buy a web hosting account through us, you’ll be given access to our elaborate online help documentation where you will find information about pretty much everything connected with our hosting packages. The topics cover anything from how to set up an email address on your cellular phone, to how to accomplish different things using an .htaccess configuration file. The articles themselves are written in an easy-to-comprehend way and include thorough guidelines on how to carry out a particular task inside your Hepsia Control Panel. You can also find info that is not connected directly to Hepsia, for instance one that concerns web-based applications on your desktop computer. The complete collection of articles will be available in the Help section of the Control Panel, but the ones that are relevant to a certain section can be accessed on the spot. Given the fact that we’ve covered as many topics as possible, you’ll be able to learn practically everything about your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated packages, will allow you to access the in-depth online help documentation that we’ve compiled for you. The articles feature general info on our services, informational guides about the various features that you can access, as well as troubleshooting instructions that can help you rectify common problems that you might bump into. The topics that we have covered encompass pretty much everything, from simple things such as how to host a brand new domain name in your account, to more elaborate ones such as which SSH commands are allowed on the servers. Relevant articles about the features of a particular Control Panel section will always be available on the right-hand side of the page that you’re on, while the entire article list is accessible through the all-inclusive Help section.