Website Migration
-
Q: What does the website migration service include? Will my site be secure?
A: The website migration service that we are offering is free (to a certain extent). We’ll migrate your website(s) to our enterprise–level cloud hosting platform without you having to do anything. We know from experience that swapping web hosting providers can lead to lost info and unwanted downtime. This is why we will accomplish all that for you at no cost!We’ve got highly professional administrators whose chief task is to make sure that your site performs precisely as it did on your old web hosting platform. Our administrators are experts in transferring custom–built sites, as well as sites that are based upon famous applications like WordPress and Joomla™.
-
Q: Website migration seems like lots of work. Just how long can it take?
A: We try to implement all website migrations ASAP. Even so, we don’t have a set time frame for website migrations. There are certain aspects that you have to take into account – the mere size of your site and the workload of our website migration staff, etc. We constantly try to perform each migration in under 48 hours. With smaller–sized sites, our staff usually manages to finish in under 24 hours.
-
Q: What info will I be required to provide to your Website Migration Department?
A: Yup. We will need the name of the web site that you would like us to transfer. We’ll also require a means to log in to your present hosting account so that we can get the content associated with your site.
-
Q: I give you access to delicate data. How can I be sure that you won’t misuse it?
A: In order for us to start the transfer of your web hosting account, you must already have an account with us. Opening an account with us requires that you to disclose exactly the same details you have provided to your current host. We’ve also got a very strict Privacy Policy, which describes how personal data is dealt with.
-
Q: Will there be any outage for my web site?
A: While we migrate your website, it will be available both in your hosting account with us and in your account with your previous web hosting provider. After the transfer is done, we’ll make certain that everything is functioning properly and that the integrity of your data is not compromised prior to notifying you that the migration is completed. After that, we will tell you how to move the domain name to your web hosting account with us and how to update your DNS settings.
-
Q: Will my old hosting provider need to provide any info/help?
A: No. Apart from your login credentials for the Control Panel, we do not need anything. We will never get in touch with your hosting provider. They will not know anything about the transfer either.
-
Q: Does it make any difference what platform my current hosting provider is using?
A: We support all Linux–driven hosting platforms. Essentially, if we can acquire access to your Control Panel, we will be able to transfer your web site.The only platforms that we do not support are closed–source website building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.